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4. Cancellation, Returns and Replacements

  • Can I replace an order?

    We will only replace an order if the book you received is in poor condition or there was a mistake in the printing of some kind. In these cases, we will replace the book for you at no extra cost.
  • Can I return an order?

    Unfortunately, we do not allow books to be returned. The preview section allows each user to see exactly what they will be receiving before they order the book. Once the order is placed, each book ...
  • Can I cancel an order?

    Unfortunately, we do not allow cancellations on orders once placed. Each book is personalized to the recipient so they cannot be re-used for someone else.